I. General
Please read these terms and conditions for using this web booking service (the “Terms and Conditions”) carefully prior to making any bookings via this website. By making a booking via this website, you confirm that you accept these Terms and Conditions and that you are entering into a contract with Società Agricola Colleverde S.S., with its registered office at Carpi, via Meloni di Quartirolo, 6 – 4012 – Carpi –MO-ITALIA (the “Agriturismo”). These terms incorporate the terms and conditions for accommodation services provided by the Agriturismo.
All information provided by you in connection with the use of this website, particularly but not limited to the purpose of booking, shall be true and accurate and may be relied upon as such.
The web booking service is operated by MEWS SYSTEMS, B.V., Business ID NL856548327B01, with its registered office at Herengracht 372, Amsterdam, CH 1016, The Netherlands („MEWS“). Except specifically stipulated otherwise (Article VI), nothing in these Terms and Conditions shall be construed so that MEWS is considered as an agent or intermediary with respect to your contract with the Agriturismo, usage of web booking service or has any other obligations whatsoever to you or any other third party.
II. Reservation and cancellation policy
Within the booking process, you may select one of the following reservation options:
Flexible RO and B&B – Easy Cancellation
These room rates provide a flexible access to your choice of accommodation. They include applicable taxes and service charges.
– Up to 4, 6, 8 or 16 days before check in (depending on the fare you selected): free cancellation or modification
– From the 3rd, 5th, 7th or 15th day prior arrival day (depending on the fare you selected): penalty of 30% of the stay will be charged
– No show: 100% of the stay will be charged
Any extensions of the stay may require a new reservation for additional dates, subject to availability and prevailing rates, and the confirmed reservation rate may not be available.
Early Booking RO and B&B – 30 days cancellation policy
These room rates offer a lower price. They include applicable taxes and service charges.
– Up to 31 days before check-in: free cancellation or modification
– From the 30th day: penalty of 30% of the stay will be charged
– No show: 100% of the stay will be charged
Any extensions of the stay may require a new reservation for additional dates, subject to availability and prevailing rates, and the confirmed reservation rate may not be available.
Advance purchase RO and B&B – Payment in advance, Non-refundable
These room rates offer the lowest price available. In order to qualify for this rate, full prepayment is required. In case of changes or cancellations, the payment is non-refundable. These rates include applicable taxes and service charges. If you depart early or you cancel or fail to honor this reservation for any reason, you will not receive any credit or refund. Any extensions of your stay will require a new reservation for the additional date(s), subject to availability and prevailing rates, and this rate shall not apply.
All offers are subject to availability at the time of reservation. The availability of the offer shall be confirmed by the Agriturismo.
III. Rates
Rates on our website are in euros or in the local currency where applicable. They are inclusive of taxes, to the exclusion of local taxes which are collected by the Agriturismo on behalf of the third parties and may be charged separately in the amounts applicable at the time of the service provided. CURRENTLY CITY TAX IS NOT IN FORCE.
The rates may be modified at any time. This does not apply to already made bookings save where applicable taxes are modified by law.
Offers are not valid in conjunction with any other offer or contract and do not apply to groups. Rates are per room, per occupancy, vary by arrival date and/or length of stay, and include applicable taxes, service charges, levies, resort fees, surcharges, unless otherwise noted. Early departure fees may apply.
IV. Terms of payment
Guarantee
All reservations require a guarantee or deposit in lieu. Guaranteed reservations are held until 10:00 on the day after scheduled arrival. If a guarantee or deposit has not been supplied by the time we specify in a direct communication, the relevant booking(s) may be cancelled without notice and we reserve the right to re-let the relevant room or facility without prior notice. In such circumstances we will not be obliged to refund any deposit paid by you (or by any other person in connection with the booking).
Full payment
Full payment must be made at the time of making your reservation (advance purchase RO and B&B) or upon check out (flexible Ro and B&B, Early Booking RO and B&B).
Payment methods
Methods that are accepted as a guarantee include: credit card, deposit, a pre-approved travel agent or a pre-approved company. A deposit may be used as a method of guarantee. The following are accepted deposit methods: wire transfer, cash and credit card. In order to guarantee your reservation and confirm your booking, you must provide your credit card details (or details of other accepted payment method). In certain cases (for the purposes of pre-payment or guarantee), your credit card (or other accepted payment method) could be charged or pre-authorised.
Refundability
All pre-pay bookings are non-refundable for any reason unless the Agriturismo agrees otherwise with you. No money will be debited from your account in respect of cancellations until the last possible time you could have contacted us without incurring the relevant charge described in these Terms and Conditions.
V. Accessing the site
This website is available free of charge. Neither MEWS nor the Agriturismo is responsible for any additional charges which may be imposed on you by mobile or other network service operator.
There is no guarantee that this site, or any contents thereon, will always be available uninterrupted. Access to the site is permitted on a temporary basis. The site of any of its part may be suspended, withdrawn, discontinued without notice. Neither MEWS nor the Agriturismo shall be liable to you if for any reason the site is unavailable at any time or for any period.
You are responsible to making all arrangements necessary for you to access the site. You are also responsible for ensuring that all persons who access the site through your internet connection are aware of these Terms and Conditions and that they comply with them.
VI. Data privacy
By using this website you are granting your consent to MEWS to process your personal data which you will provide to the reservation form via your MEWS account for the purpose of your reservation and/or accommodation.
Prior or after the making the reservation, you will have the opportunity to sign up and create your own account in MEWS Hoteling system and be able to utilize services of MEWS network. If you sign up, you also grant your consent to MEWS to process your data for the purposes and under the terms of MEWS Privacy Policy.
VII. Intellectual property rights
MEWS holds all intellectual property rights in this web booking service and the Agriturismo is its permitted user. The Agriturismo is the sole owner, licensee and permitted user in respect of any contents and materials published on this site. All works (site and its contents) are protected by copyright and treaties around the world. All such rights are reserved.
You may use this site and its contents solely for personal, non-commercial and private use subject to applicable copyright laws. You must not use any part of the site without obtaining a licence to do so from MEWS or its contents from the Agriturismo or, as the case may be, any other authorised licensor.
You must not copy, display, modify, download, reproduce or transfer to any third party any part of the contents or material on this site without being granted a permission to do so.
Nothing contained on this site should be construed as granting to you or to anyone else any license or right to use any of trademarks or other intellectual property of the Agriturismo or MEWS (the “IP”) and you may also not use any meta-tags or other hidden text utilizing the IP.
VIII. Specific conditions
SMOKING IS NOT PERMITTED in any apartment, entrances or closed area
Smoking is allowed outdoor, however, we do ask your cooperation to move further away from any guest who finds it bothersome
Services always included in the price:
– Weekly and/or end of stay cleaning (not included: washing of kitchenware)
– Bedroom, kitchen and bathroom linen (not to be taken to the swimming pool)
– Hair dryers
– Ceiling fans (no air conditioning)
– Water and electricity utilities
– Access to the pool and use of sun loungers and parasol
– Outdoor area equipped with table, chairs and parasol
– FREE Wi-Fi ZONE throughout the property
– Unattended outdoor parking
Please Note
BATHROOM you will find samples of bathroom items (shower-foam, shampoo …)
KITCHEN in addition to plates, cutlery, glasses, etc., you will enjoy a small supply of sugar, salt, olive oil, coffee and of course the Moka (to make a real caffè Italiano)
Linen
Bedroom, kitchen and towels are provided in the apartments. Please note that the bathroom towel should not be used in the swimming pool.
Pool towel can be rented upon request.
Pet Policy
Dogs and cats are welcome, you will be charged a fee for a deep cleaning of the room after departure. Cat and small dog: 5 Euro per night, medium or big dog: 8 Euro per night.
Please remember that the pet owner is responsible for both the good behavior of the animal as well as the cleaning up after him/her. Animals are NOT allowed in the restaurant nor on the paved area around the pool.
Extra beds
Extra bed and baby cot are available upon request. Extra single bed: 9 Euro per night. Cot for babies up to three years of age: 5 Euro per night.
Meal plan
All rates clearly specifies if the Breakfast is included.
Checking in and out
Rooms are available from 16:00 to 19:30 on the arrival date. Please let the Agriturismo know at least 24 hours in advance if you or any member of your group is likely to arrive after 19:00. Failure to inform us may result in the relevant booking for that person being cancelled and the room being re-let to another customer and, if no notice was given, no refund of any deposit shall be payable.
Rooms must be vacated by 10:00 on the day of departure. Failure to leave by that time may result in additional charges being levied up to and including the cost of one additional night’s accommodation in the relevant room(s).
Special requirements
If you have or any member of your group has any special requests, you must advise the Agriturismo at the time of booking. The Agriturismo cannot guarantee that any request will be met (and shall have no obligation to meet it, save as imposed by law) until the Agriturismo has confirmed that it will meet it in writing. If the Agriturismo is reasonably unable to accommodate any special request, it reserves the right to cancel any booking at the time the request is made or at the time the Agriturismo becomes aware of any special requirements, whichever is the latter, although in such circumstances any deposit paid in advance will be refunded unless the Agriturismo is permitted to withhold it by these terms.
Event bookings
Event bookings are subject to separate terms and conditions which the Agriturismo will communicate to you prior to the time of booking.
Loss of or damage to personal belongings
The Agriturismo will not be responsible for the loss or damage of the clients’ or guests’ belongings.
IX. Liability
Neither the Agriturismo nor MEWS provide any guarantee regarding the site and its contents. You are solely responsible for your use thereof.
Site operation
Neither the Agriturismo nor MEWS shall be liable for any direct, indirect or consequential losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage of data), arising out of this site or the use thereof, or any errors, inaccuracies, omissions in the services or contents provided howsoever caused.
Force majeure
Neither the Agriturismo nor MEWS can accept any liability or pay any compensation (other than to refund monies paid for services not yet rendered), and will be in breach of these terms, or liable for any failure to perform any of our obligations under them, if they are unable to perform those obligations due to any adverse event, act, or omission beyond our reasonable control and not caused by us, including (but not limited to) natural disasters, acts of terrorism, civil unrest, industrial disputes, or failure of utility services.
Liability limitations
Total liability of the Agriturismo to you for any loss shall not exceed the amount you have paid to the Agriturismo in connection with your booking as at the time the loss arises. We shall not be liable for (1) any loss not caused by Agriturismo’s breach of contract, breach of statutory duty or negligence, (2) any indirect or consequential loss, or (3) any loss caused by you or any member of your group. Nothing in these terms shall operate to limit or exclude Agriturismo’s liability for fraud or death or personal injury or any other matter which we cannot limit or exclude by law. The Agriturismo reserves the right to cancel any event where it reasonably considers it could damage its reputation and in such instances no refund will be given. You shall be responsible for the orderly conduct of you, your guests and your pets and shall at all times not cause breach of Agriturismo’s policies or any applicable law or cause nuisance to other Agriturismo guests. You shall reimburse the Agriturismo in full for any loss or damage caused to the Agriturismo or any interruption to our business through your acts and omissions or those of the members of your group, whether by negligence or otherwise, and we reserve the right to charge your credit or debit card for any such amounts.
Linking
The site provides links to other sites; however, inclusion of these links does not imply any endorsement of such linked site or any association with their operation. Neither the Agriturismo nor MEWS shall be responsible for the contents of the linked sites or your use thereof.
No waiver by the Agriturismo of any breach of these terms shall be a waiver of any subsequent breach of the same or any other provision of them.
X. Miscellaneous
These terms and conditions may be updated or changed from time to time and shall be fully effective after their publication on the site. If these terms are amended after you have made a reservation and shall affect your contact to the Agriturismo in terms of taxes or other changes arising out of local laws, you will be notified thereof via an electronic contact you have provided within the registration process.
These Terms and Conditions are governed by the Italian law, unless other laws are applicable without regard the choice of law.